1 – INTRODUCTION
This Privacy Statement explains in detail the types of your personal data we may collect and how we’ll use, store and handle that data, and keep it safe when you interact with us and shop from our web site (www.dreammasion.co.uk- the Site). It also explains the choices you have relating to your information and how you can contact us.
As the controller we use and process your personal information in accordance with applicable data protection laws and regulations. Dream Maison is a UK based company. When visiting our website, personal data that we may collect through cookies will leave the EU for the UK. Please do get in touch with us for more information.
2 – THE INFORMATION WE COLLECT
We will collect, store and process information about you when you visit our websites to view or buy products, or if you voluntarily provide us with such information (İ.e. subscribing to our mailing list, contributing content about yourself to our websites, whether by direct upload, posting a content to one of our social media pages or comments, photos by using a hashtag). The information processed by electronic means includes contact details (name, e-mail, telephone number, billing and shipping address), personal details including gender, date of birth; payment or credit card information; personal preferences including your marketing and cookie preference; other personal information you have provided to us on our websites.
When you browse, our website collects certain information automatically when you visit our web site (such as your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. E-mail marketing if you give permission etc.). You can learn more about from our Cookie Policy below.
If our website contain any links to other third party websites which may operate independently; please read and review their own privacy statements and cookie policies. We do not take any responsibility for the content, use or any other practices of any third party websites.
3 – USING YOUR INFORMATION
We may collect, use and otherwise handle your information regarding our legitimate business interests (such as the usage and improvements of our website, direct marketing if you may request to do so, operate, evaluate and improve our business and website, manage customer, supplier and vendor relationships, improve merchandise selections, identify your product and service preferences) while maintaining appropriate technical and organizational measures to protect the information. We process your personal information (such as business transactions, supplying of our products and services upon your purchase) as necessary for the performance of our contract with you if you made a purchase.
We may use your personal information to communicate with you and to protect us against and prevent fraud, unauthorized activity, claims, minimize risk and other liabilities and to comply with or enforce applicable legal and regulatory requirements, industry standards and when it is necessary to protect, exercise or defend our legal rights, or when we are required to do so by a law including verifying your identity for your returns and refunds.
According to law and legal requirements, (i.e. in case of any fraud or other criminal activity that may affect us or the public) we may need to collect and process your personal data for legal compliance. When you shop with us and provide us with personal information to complete a transaction, purchase, place an order, verify your credit card, arrange for a delivery, initiate a return or refund process, we only use your personal information for the given purposes with your implied consent. Otherwise, we ask you directly to get your expressed consent, i.e. for marketing purposes. You can also withdraw your consent at any time by contacting us at info@dreammaison.co.uk.
We only use, retain and process your personal information as long as it is necessary to fulfil the purposes for which we collect it (for the intended use) i.e to complete your transaction, to deliver your item etc. and to carry out processing for the purposes stipulated in this Privacy Statement, except if required otherwise by law.
4 – SHARING YOUR INFORMATION
We do not sell in any case or circumstances, otherwise disclose, or share information we collect and hold about you, except as described in this Privacy Statement.
We may only share your personal information with third parties who perform services on our behalf such as the company host our website, authorize and process your payments (i.e. Ecwid to power our online store), manage and analyze data and our advertising effectiveness (i.e.Google Analytics), provide customer support, manage customer claims, prevent fraud, protect our assets and data, and fulfill orders. Third parties are not authorised by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements and the law. The third-party providers will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. Please note that they have their own privacy statements and cookie policies and responsibilities.
We may also share your personal information to comply with applicable laws and regulations, such as responding to a subpoena, court order, search warrant or other lawful request by public authorities, government agencies to meet national security or law enforcement requirements or to otherwise establish, exercise and protect our legal rights.
5 – PROTECTING YOUR INFORMATION
We give utmost importance to your personal data and take all appropriate steps and maintain best practices to protect your personal information against unauthorized disclosure or access, misuse, accidental or unlawful destruction, accidental loss, alteration. We follow all requirements and implement additional generally accepted industry standards. However, we cannot guarantee the effectiveness of these safeguards.
Access to your personal data is password-protected, and sensitive data such as payment card information is secured with adequate security measures. Service providers will also be obliged to keep such information secure. We regularly monitor our system to keep your personal information secure against possible attacks.
6 – YOUR RIGHTS
According to applicable law, you have certain rights such as to request, to access your personal data we hold about you, receive a copy of your personal information in a structured, commonly used, machine readable format, including a right to have your personal information transferred to another entity where technically possible. You also have the correction, update, restriction and deletion of your personal data in specific circumstances. You can also withdraw any consent (if given such as direct marketing etc.) given to us at any time by contacting us at info@dreammaison.co.uk.
In order to protect the confidentiality and secure your information, we will ask you to verify your identity before proceeding with any of your request or ask proof of permission to act on your behalf if you have authorised a third party to submit a request on your behalf.
7 – UPDATES and CHANGES
We reserve the right to update and/or change this privacy statement at any time. Changes and/or updates will take effect immediately upon their posting on the website. We will post a notice on our website to notify you of any material/significant changes to our Privacy Statement.
CONTACT
If you would like to: access, correct, amend, or delete any personal information or register a complaint, or want more information contact us (our Privacy Compliance Officer) at info@dreammaison.co.uk
The Dream Maison Ltd ("we", "us" or "our") uses cookies when we operate our website, and other online platforms and we collect certain information by automated means when you visit us, such as how many users visited our websites and the pages accessed. We collect this information through various means such as "cookies," "web beacons" and IP addresses, as described in this policy. Your consent for the use of cookies when you visit us can be controlled through your browser settings and the “managing cookies” section below.
1- Cookies
Cookies are tiny text files that are stored and placed on your computer when you visit certain web pages. We may use cookies to keep track of what you have in your basket, and to remember you when you return to our site, to help us identify site features in which you may have the greatest interest. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site.
Certain pages on our websites may contain "web beacons" (also known as Internet tags, pixel tags). These web beacons allow third parties to obtain information. We do have relationships with third parties who may also set cookies during your visit to be used for remarketing purposes. If you'd like to opt out, please go to the Network Advertising Initiative website (https://optout.networkadvertising.org/?c=1. Please note that we're not responsible for the content of external websites).
To find out more about Cookies and how to manage them, please visit What are cookies. (http://www.whatarecookies.com/ or www.aboutcookies.org. Please note that we're not responsible for the content of external websites).
2- How We Use Cookies
We use cookies to improve your experience (such as enabling certain functions of our website etc.) on our website and to show you personalised content.
3-How Do I Manage Cookies
To manage your cookie preferences and other automated technologies on our website, please use the link below about cookies preferences. Most browsers allow you to manage cookies. You can manually set your browser to block cookies or manage cooky preferences. Please check your browser for instructions on how to do this. Please bear in mind that some cookies are essential in order for our website to operate properly and enable you to use its features and access services and/or products. If you block all of them certain services such as shopping carts etc. cannot be provided.
